Military and Government Awards Policy
- Military and Government Awards is completely dedicated to your total satisfaction.
If you have any suggestions or comments please
- Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "ADD TO CART" and you will be asked for a few details that we need to be able to satisfy the order. We accept Visa, MasterCard, American Express and Discover.
- Shipping And Handling All items are sent by USPS Priority and Express Mail or UPS and include handling charges - Large orders will be shipped UPS (Price will be quoted before order is processed.)
We ship to APO-FPO addresses via USPS Priority Mail. Addresses outside the United States (excluding APO-FPO's) WILL NOT be processed and an email to that effect will
be sent to you.
- Delivery Schedule All orders received before 12pm (Pacific Time) are normally shipped within 24 hours. All orders are sent by USPS Priority Mail,US Express Mail or United Parcel Service. Your order is usually delivered within the next 7 working days (US only). If an item is out of stock we will place it on back order for you - if we cannot ship your order within 7 days, we will notify you when delivery will be made. You may cancel any back orders we hold for you at any time
- Back Orders If your item is not in stock, we will notify you via email.
- Tax Charges For orders shipped within California, a 8.0% Sales Tax will be charged on the product as well as shipping.
- Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. Credit cards are processed in "Real Time" and are not held on our servers!
- Guarantee All of our products come with a 30 day money back guarantee. If you are not satisfied with our product, simply return the product within 30 days of receipt for a full refund.
No other product warranties are offered or implied. This does not affect your statutory rights as a consumer.
- Reaching Us If you need to reach us, please or call us at:
760-228-1080 or write to us at:
P.O. Box 2346
Yucca Valley, California. US. 92286
Hours of Operation: Monday - Friday 9am to 4:00pm Pacific Time
- THE TROPHYEXPRESS.COM WEB SITE IS NOT ENDORSED BY THE FEDERAL GOVERNMENT
The TrophyExpress.com Web site has not been approved or endorsed by the United States Federal Government, Department of Defense, any military service branch, or any agency thereof. The products, services, and information offered by TrophyExpress.com Web site are not being made by an agency of the United States Federal Government